Delivery & Returns
UK delivery
- Standard delivery: £4.99
- Express delivery: £6.99
- Free standard delivery on orders over £50
Every gift is made to order. Most items are made in 2–3 working days, then dispatched for UK delivery. The photo pendant takes 2–4 weeks to make.
Christmas order dates
- Most gifts: order by 13 December
- Photo pendant: order by 15 November
Orders placed after these dates may not arrive before Christmas.
Where we deliver
We currently deliver to UK addresses only.
Returns
Because every item is personalised, we can't accept returns for change of mind. If your item arrives damaged, faulty or with a printing error, email furtraituk@gmail.com within 14 days with a photo, and we'll replace or refund it. Your statutory rights are not affected.