FAQ

What photo should I use?

Use a clear, well-lit photo where your pet's face is in focus. Phone photos are fine. Avoid dark or blurry shots.

Can I add my pet's name?

Yes. Add it when you order.

Do you do horses and other animals?

Yes. Dogs, cats, horses, rabbits: if you love them, we'll make it.

How long will it take?

Most items are made in 2–3 working days plus delivery. The pendant takes 2–4 weeks. See Delivery & Returns.

Can I use more than one pet?

Email us at furtraituk@gmail.com before ordering and we'll help.

Is it a good memorial gift?

Yes. Our photo book, pendant and framed canvas are popular ways to remember a much-loved pet.